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Have questions about the API, billing, or custom plans? We are here to help.
General Support
For technical support, information, or billing questions.
[email protected] Response time: Max 24 hoursExisting Customers
Registered users have priority support via our ticket system.
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Frequently Asked Questions
Quick answers to common integration questions.
We have more than 180 pairs in our API and WebSocket including metals like gold, silver, palladium, platinum, and brent oil. All included currency pairs and symbols can be found here. Additionally, we provide real-time data for over 10,000 cryptocurrencies.
If a specific pair (e.g., SEK/PKR) isn't explicitly listed, but we support both currencies (e.g., USD/SEK and USD/PKR), you can get the calculated cross-rate for SEK/PKR. Note that calculated cross-rates provide the latest price but may not include all detailed fields like daily low/high.
We do not automatically charge you for overages. Your API access simply pauses until the next billing cycle or until you choose to upgrade to a higher plan.
An "API Request" counts against your monthly quota. We are generous with this: 1 request covers up to 5 currency pairs. For example, if you call the API to get data for 18 different pairs in a single call, it only counts as 4 requests against your limit.
Yes, there are no long-term contracts. You can cancel at any time. Your subscription will remain active until the end of your current paid billing period, after which it will deactivate.
Invoices are generated automatically and sent to your registered email address immediately after a successful payment.